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Darstellung der Buchungsengine für die Miete von E-Bikes

Modern,
automated
rental solutions

Rent out your products with a self-service 24/7 solution – no staff required.

Reference customers

WHAT AREAUTOMATEDRENTALS?

Whether bicycles or skis, whether hiking accessories or kayaks: no matter what you rent out, the entire process can be automated.

And this is how it works:

  • Your guests can see the availability of the individual rental products online, including all relevant details such as available sizes.
  • It is paid online (credit/debit card, paypal, apple pay, google pay, …)
  • Collection and return details are sent automatically via email.
  • Collection and return are contact-free by the guest, using an electronic key or PIN code.

The basic idea of ​​our process is similar to automated mobility solutions like bike sharing and car sharing, but we have an offering that is optimized for high-quality rental equipment for holiday guests.

Example 1

The booking process of our kayak and SUP sharing “Click&Paddle” is a good example of an online front end for customers. With this project, thanks to hundreds of bookings, we were also able to gain a lot of experience for optimizing the back end. The recommendation rate for this project is 98%.

Example 2

Here we rolled out the same platform for E-bikes. In fact, for the software solution it doesn’t matter which product is offered: “Anything that can be locked is suitable for automated rental”. Here, too, the practical experience and customer feedback are excellent!

WHY SHOULD YOUAUTOMATEYOUR RENTAL PROCESS?

  • Saves effort and personnel costs.
  • Increases sales thanks to longer opening hours.
  • Enables short rental times, as the rental process becomes cost-neutral.
  • Optimizes inventory utilization.
  • Eliminates the risk of double bookings.
  • Avoids waiting times during booking, pick-up and return.
  • Great additional offer or customer magnet.

Suitable for…

Our solution is intended for all businesses that want to offer their guests rental products with little effort, possibly as a supplement to the actual business:

  • Hotels, boarding houses, guest houses
  • Camp grounds
  • Tourism informations
  • Operators of sports facilities
  • Sports shops
  • Classic rental companies

Bicycles / E-Bikes

Kayaks, stand-up paddleboards

Hiking gear (backpacks, tents, ...)

Ski, snowboard, sledge

Other sports equipment

ADVANTAGES COMPARED TO OTHER AUTOMATED RENTAL SOLUTIONS

Modular system with high flexibility

The individual components (booking engine, locking system, automated emails, payment processing, invoicing, integration into your IT landscape) can be individually selected and tailored with us – we will advise you which solution is best suited to your circumstances.

And we don’t have a minimum quantity for either the software or the hardware (smart locks and locking systems). So you can start your rental with just a few rental items. This means that testing rental concepts is no problem, and if successful, the solution can then be scaled smoothly, step by step according to demand. This avoids high initial investments and unused inventory.

Of course, you can also use automated rentals as a supplement to manual rentals, using comprehensive inventory management.

Rent under your own brand

We offer a white label solution where you act as a direct counterparty to your customers. This means that our rental solution can be integrated into your website, displays your logo, and all email communication, including invoice receipts, takes place via your email address in your corporate layout. 

Your customers don’t need to install an app

An app makes a lot of sense for large sharing providers (e.g. bike sharing in a big city), with many regular users. Anyone who uses an offer frequently usually has no problem installing an app specific to the service.

The holiday guest who wants to rent a bike or sports equipment at the destination is completely different: here the requirement to install an app “extra” tends to be a deterrent – it just doesn’t make sense to install an app for a single or infrequent use.

Our solutions therefore do not require an app, but are booked via the browser – and of course this also works well via smartphones.

No user profile necessary

Just as there is no need for an app, no user profile needs to be created for the booking. Instead, the booking process is kept very lean: it is sufficient to enter name, telephone number and email address.

Nevertheless, our software supports multiple usage cards, i.e. an allotment of hours that can be sold at a discount. These multiple usage cards are linked to the user’s email address, making booking even easier for such ticket holders.

Low costs for implementation and daily use

White-label solutions in particular quickly become very expensive, e.g. “just” changing the branding of an app and publishing it in the app stores usually costs several thousand €. Any individual adjustments and license fees are usually charged extra.

Staff free

Booking, pick-up and drop-off are contactless. The effort is essentially limited to the maintenance of the inventory.

Multilingual

Web front end and email communication in several languages, e.g. English for all foreign customers.

Security

On request, rental only against a deposit, which is automatically blocked on the customer’s credit card.

Online payment

All major payment systems supported (credit/debit cards, Paypal, Apple Pay, Google Pay, bank transfer).

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Customizable

Flexible definition of opening hours, availability, payment options, cancellation conditions, …

Key safe

For overnight guests in hotels, guest houses & pensions: automated control of a key safe and generation of customer emails for check-in.

Customer Loyalty & Marketing

Season tickets & multiple usage cards.
Flexibly definable coupon codes for discount campaigns.

Integrated

Integration of the online booking engine into your homepage. Connection of the backend to your accounting or ERP system.

Follow-ups

Automated follow-up emails to measure customer satisfaction or to obtain reviews.

 

 

CONTACT

A short message is enough and we will be happy to discuss how we can support you with a fully automated rental solution.

Please send an email to info@clickandshare.at.